Refund Policy
Effective: 5 July 2026
7-day no-questions-asked refund on your first monthly charge. Annual plans are refunded pro-rata if you cancel within 30 days of purchase.
Monthly plans
If you are charged for your first month on an eligible monthly subscription and are not satisfied, contact us within 7 days of that first charge for a full refund — no questions asked. This applies to your first monthly charge only; it is not a recurring monthly guarantee.
Annual plans (Trader annual)
If you purchase a Trader annual subscription and cancel within 30 days of purchase, you will receive a pro-rata refund for the unused portion of the year. After 30 days, annual purchases are non-refundable for the remainder of the term, though you may still cancel to stop future renewals.
How to request a refund
Email hello@bursaedge.com from the email address on your account, with your request. We process eligible refunds to the original payment method within 14 business days.
What this policy does not cover
- Charges outside the windows above (after day 7 for a monthly first charge, or after day 30 for an annual purchase).
- Any amount already refunded under this policy for the same charge.
Questions
Contact us at hello@bursaedge.com. Edge Digital (SSM sole prop), Malaysia.